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Operations Manager



Toronto, ON, Canada
Posted on Wednesday, January 17, 2024

About Pulsenics

Pulsenics is catalyzing novel breakthroughs for electrochemical technologies that decarbonize our planet. Pulsenics’ innovation is the first to apply advanced spectroscopy techniques to industrial electrochemical applications, at scale, to target the industry’s energy waste problem. Our mission is to change how the industry, making up 15% of the world’s GDP, uses its energy.

“Pulsenics” means “Pulse Generation.”

True to its name, our proprietary hardware injects non-disruptive electrical pulses into an

electrochemical system to extract a unique signature for its State-of-Health. When combined with our Data Management Software, this untapped data unlocks fundamental insights that lead to the most energy efficient operations, at scale.

Pulsenics hardware and software is currently being used by customers around the world to improve electrochemical system design and performance. Pulsenics’ customers run diverse electrochemical systems ranging from fuel cells and batteries to wastewater treatment and metallurgy.

At Pulsenics, you will have the opportunity to have a direct impact on the development of our next generation hardware and software products, alongside our world-class team of innovators and engineers!

Key Responsibilities

• Strategic Operations Planning: Develop and implement operational strategies that align with Pulsenics' business goals, focusing on efficiency and scalability.

• Supply Chain Management: Oversee the entire supply chain, ensuring efficient sourcing, production, and delivery of both hardware and software products.

• Production Oversight: Manage production processes for hardware products, ensuring quality control, timely delivery, and cost-effectiveness.

• Process Development & Optimization: Continuously evaluate and improve operational processes, implementing best practices for increased efficiency and effectiveness.

• Budget Management: Oversee the operational budget, ensuring cost-effectiveness and financial accountability.

• Compliance and Risk Management: Ensure all operations comply with relevant laws and regulations, and manage risks associated with operational processes.

• Team Leadership and Development: Lead, mentor, and develop the operations team, fostering a culture of continuous improvement and innovation.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including suppliers, customers, and internal teams.

• Data Analysis and Performance Metrics: Utilize data analytics to drive decision-making and measure the success of operational strategies.

• Cross-functional Collaboration: Work closely with other departments, such as product development, sales, and marketing, to ensure alignment and collaboration on company objectives.

• Innovation and Market Adaptation: Stay abreast of industry trends and technological advancements, adapting operations to keep Pulsenics at the forefront of the hardware and data analytics sector.


• Educational Background: Bachelor’s or Master’s degree in Business Administration, Operations Management, Engineering, or a related field.

• Relevant Experience: Minimum of 5 years of experience in operations management, preferably in the hardware and/or software industry. Experience in a startup or fast-paced environment is highly desirable.

• Supply Chain Expertise: Proven track record in managing supply chains, including procurement, production, and logistics, especially in the context of hardware manufacturing.

• Technical Proficiency: Familiarity with hardware production processes and deployment.

• Knowledge of relevant software tools and technologies used in operations and supply chain management.

• Leadership Skills: Demonstrated ability to lead and develop a team, with strong skills in team management, mentorship, and cross-functional collaboration.

• Strategic Thinking: Strong strategic planning and problem-solving skills, with an ability to develop and implement effective operational strategies.

• Analytical Abilities: Proficient in data analysis, with an ability to use data-driven insights to make informed operational decisions.

• Communication Skills: Excellent verbal and written communication skills, capable of engaging effectively with team members, stakeholders, and external partners.

• Adaptability: Ability to thrive in a dynamic, fast-paced environment, and adapt to changing business needs and challenges.

• Financial Acumen: Understanding of budget management, cost optimization, and financial analysis in an operational context.

• Compliance and Quality Focus: Knowledge of relevant industry standards and legal regulations, with a commitment to upholding quality and compliance in all operations.

• Innovative Mindset: Openness to innovation and continuous improvement, with a willingness to embrace new technologies and processes.

• Cultural Fit: Alignment with Pulsenics' core values and mission, with a passion for technology and innovation in the hardware and data analytics space.

Interested in Applying?

Pulsenics is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. We strongly believe that the diversity of our employees is one of our greatest assets, and, to that end, are committed to fostering an inclusive and welcoming work environment.

All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status are encouraged to apply.

If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.